Hi I recently started running about 6 months ago and a week ago I decided to buy a Garmin watch to track my mileage; the same one my friend has in our running group. Anyways i got it and it worked great until today. I went to the gym this morning and hopped on threadmill for a 2 mile run. Only I could not tell how far I was going because my watch said 0 miles still after a minute. I checked the satellites and i was connected. What's wrong with my watch? Thanks for any help!
-Debbie
Hi Debbie, I would be glad to help. Which model watch do you have? Try holding down the start run and reset buttons at the same time for 5 sec. It's preposterous that it cant read your mileage while on the treadmill. It's obvious that you're covering actual distance.
Did you take off from the treadmill?
0/10 to the pimply male teenager who posted this.
pics?
Debbie,
You're blond, right?
Though this is a clearly a troll, never underestimate the stupidity of the consumer. I worked at a specialty running store and we had a woman return the 305 for this exact reason, and she was legitimately furious it wasn't calculating her distance on the treadmill. When I explained to her what the 305 does and how it calculates distance, she was speechless. I proceeded to sell her an FR60. I couldn't believe it.
I used to work for a white water rafting company and every few weeks someone would ask if we would finish in the same place we started. I also had someone ask why the trees got taller as they got further from the river (the river was in a gorge).
Debbie,
It's rather tricky, but I'd be willing to come on over and spend some time with you to see if we can get it figured out. Problem is probably some clothing getting in the way of the sensors. But I'll spend some with you and we'll get it worked out.
Let em have your e-mail and a picture of you and the watch (so I can see if I can see what the problem is).
- Guy
Ok so my girlfriend and I just got back from the gym. She's the same girl from the running group with the Garmin too. Her Garmin isn't measuring distance on the treadmill either. So we tried holding both buttons down, like the one gentleman said, but that did nothing. I guess tomorrow we will go back to Dicks and ask them to see if they can help with our watches. Thanks for the advice guys!
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